DISTANCE SALES CONTRACT (ENGLISH VERSION)
Anatolia Beads – Distance Sales Agreement
Seller:
Company Name: Anatolia Beads
Address: Mehmet Akif Ersoy Mah. 241/2 Sokak, Kemalpaşa, İzmir, Türkiye
Email: anatoliabeads@hotmail.com
Phone: +90 535 326 2334
Website: www.anatoliabeads.com
Buyer:
The person who completes the order through the Seller’s website/platform.

1. Subject of the Agreement
   This Agreement regulates the rights and obligations of the parties in accordance with the Law on
   Consumer Protection and the Regulation on Distance Contracts regarding the sale and delivery of
   the products ordered electronically from the Seller’s website.
2. Product Information
   Product details, quantity, color, specifications, and price are as indicated on the order confirmation
   page and invoice.
   All Anatolia Beads products are handmade glass items, and minor variations, bubbles, micro-lines,
   and natural handmade traces are considered normal and not defects.
3. Orders and Production
   Products are made to order.
   Production begins only after the Buyer completes payment.
   The Seller will inform the Buyer of the estimated production and delivery schedule.
4. Delivery
   Delivery is made to the address provided by the Buyer via international or domestic shipping
   carriers.
   Shipping fees, customs charges, taxes, and import duties (if any) are the responsibility of the Buyer
   unless otherwise stated.
5. Return, Cancellation, and Refund Policy
   Because all items are handmade and produced specifically per order, the Seller does not accept
   returns, exchanges, or order cancellations once production has begun.
   Damaged Items:
   If products are damaged during transportation, the Buyer must notify the Seller with photos/videos
   within 48 hours.
   Anatolia Beads includes extra spare pieces in every shipment.
   If the number of damaged pieces exceeds the number of spares, compensation will be applied in
   the Buyer’s next order.
   No monetary refund is issued for damaged items.
6. Buyer Responsibilities
   The Buyer is responsible for providing accurate information, paying customs fees, and checking the
   package upon delivery.
7. Seller Responsibilities
   The Seller must produce and ship the ordered products, provide tracking information, and handle
   production defects (normal handmade characteristics excluded).
8. Force Majeure
   Events such as natural disasters, war, pandemics, customs delays, strikes, and unavoidable
   logistical problems are considered force majeure.
9. Governing Law
   This Agreement is governed by the laws of the Republic of Türkiye.
10. Acceptance
    By placing an order, the Buyer accepts all terms of this Agreement.